foodora - bringing good food into your everyday!
foodora is a Berlin-based food delivery service that partners exclusively with beloved local restaurants to deliver quality meals in 20+ countries around the globe. We know the best that our cities offer and we’re bringing it online, enabling our customers to order their favorite food through our app (for iOS or Android) or web portal. We provide our restaurant-partners with an on-demand fleet of bicycle couriers, making it simple for customers around the world to access delicious meals.
We're currently expanding through Europe, Asia, Canada and Australia and we are always on the hunt for the brightest minds to join our team. Not only do we want to bring quality food to customers around the world, we also want to redefine delivery food to include the very best meals from beloved local restaurants.
We are looking for you as a Fleet Communicator / Dispatcher (m/f) for our HQ in Berlin!
Foodora looking for a Fleet Communications Manager (French, German and/or Italian)
To make sure our orders pass through well you will assist our riders in various situations
Process optimisation is your topic! You detect potential for improvement and discuss it with your team
You support our dispatching team with the rider management. You are the connection between couriers, cities and headquarter during the daily business
Address negative and positive behaviours constructively
Solve tricky escalations and crisis situations
The whole team will support you in the best possible way
You are enrolled in a college or a university
It is not a problem for you to work within a team
Candour and a considerable amount of individual initiative distinguish you
You love to work in a very dynamic and intense environment
Spoken and written fluency in English as well as German, Italian and French (any combination of the three give you an advantage!)
An outgoing and people oriented personality
Willing to work in rotating shifts including evenings and weekends
What we offer:
A modern office in the heart of Berlin, close to amazing restaurants and bars. Inside the walls of this office you’ll find:
An empowering, international and agile working environment
Responsibility from day one in an innovative and rapidly expanding tech business
A supportive working environment with lots of fun team events
A wealth of benefits including associate discounts, language classes and of course free food!
A nice working space with kitchens, silent working rooms and of course – a napping room!
A competitive salary with extra pay on weekends and bank holidays