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An­ge­bot 392 von 434 vom 05.11.2019, 16:44

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diff­fe­rent GmbH - Strategy agency

diff­fer­ent is the strategy agency. We bring com­pan­ies into the 21st cen­tury and help them to take up a pos­i­tion in the world of people and to main­tain an atti­tude in the con­fu­sion of the digital age. With our cus­tom­ers we develop new products, ser­vices and busi­ness mod­els. We help organ­iz­a­tions to be agile and sus­tain­able and make teams and employ­ees fit for the digital present. Since 1997, diff­fer­ent and its more than 70 strategists from Ber­lin and Munich have been advising cli­ents such as AOK, AUDI, Con­tin­ental, Deutsche Bahn, Dis­ney, Google, IKEA, Porsche, ProSiebenSat.1 and Volk­swa­gen.

Nat­ive Eng­lish speak­ing OR Nat­ive French speak­ing work­ing stu­dent (w/m/d)

You are a nat­ive French OR Eng­lish speaker, a lin­guistic tal­ent and like to work in a struc­tured way? Then you've come to the right place!

Work­ing field:

What awaits you. We are an agency work­ing in the field of digital cus­tomer ser­vice. You will become part of a small team that con­stantly improves the ser­vice chan­nels chat­bot and dynamic FAQs. With the help of a soft­ware we ana­lyse the cus­tomer beha­viour and find ways to improve con­tent (e.g. which top­ics are being searched for and which ques­tions are not answered cor­rectly). Together with the team, you develop the chan­nels con­tinu­ously and imple­ment improve­ments act­ively.

Require­ments:

What we expect. You are empath­etic and able to put your­self in the shoes of cus­tom­ers. Your thoughts will be strin­gently con­veyed and suc­cinctly put into words. You take respons­ib­il­ity for your part of the work and are abso­lutely reli­able. French is your mother tongue and you also have good know­ledge of Ger­man OR Eng­lish.

What we of­fer:

Other frame­work con­di­tions. You should be able to work a min­imum of 10 hours and a max­imum of 20 hours a week spread over as many work­ing days as pos­sible, as con­tinu­ity is import­ant for the pro­ject. You will have the oppor­tun­ity to work in our home office after the induc­tion period, which will not replace the per­sonal con­tact and exchange in our office. We are inter­ested in a long-term cooper­a­tion and are look­ing for a min­imum period of 6 months.

How to ap­ply: