Solvemate is a tech company from Berlin that is making customer support fast, painless, and cost-effective.
Our platform lets companies train a chatbot to integrate on their site or in their app. End customers interact with it through a series of quick multiple choice questions.
With Solvemate, requests are solved in just twenty seconds on average. Thanks to machine learning, the chatbot also gets smarter over time: By understanding common requests, it anticipates the correct response. Support requests are dealt with automatically, around the clock, and at scale—resulting in faster response times, happier customers, and much lower costs.
Marketing Intern/Working student
Solvemate is growing. Fast. We are looking for a student with an excellent competency in English and a flair for writing & research to support our Marketing Team.
You will work closely with Marketing Experts and learn from experienced colleagues to develop your career as you make your first steps towards becoming an extraordinary marketing professional.
This position is expected to last for around 6 months, 20-40 hrs/week. We would be glad to discuss it further with you to find an optimal schedule.
Manage and optimise our social media content and maintain our social media & content calendar
Support with content creation and German-English translation management
Implement content in our channels, like our blog, social media and newsletter campaign
Carry out research on industry-specific events that our company could attend
Collaborate with our freelancers on digital assets
Become a valuable member of the Marketing Team and support their goal of bringing in more leads and enhancing our brand image
You are a strong cultural fit (please read our culture deck before applying: www.solvemate.com/culture)
Enrolment at a school/university throughout the whole duration of the internship
Excellent communication skills in English and German is a must
You possess a curious mind and love learning
You are a proactive self-starter with a positive can-do attitude
You are excited about AI/Machine learning and the benefits it can bring to customer service organisations
What we offer:
Flexible hours, an awesome company culture, great learning opportunities, weekly catering, team events, a fully equipped kitchen and much more!